Shipping policy

Shipping Policy – Narrus

Thank you for shopping with Narrus. Below are our shipping terms and delivery details.

Order Processing

Orders are processed within 1–3 business days after payment confirmation.

Orders are not processed on Sundays or public holidays.

You will receive order confirmation and tracking details once your order is shipped.

Shipping Time

Within India: Delivery usually takes 3–7 business days depending on location.

Delivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.

Shipping Charges

Shipping charges (if applicable) will be shown at checkout before payment.

Free shipping offers, if available, will be clearly mentioned on the website or promotion.

Order Tracking

Tracking details will be shared via Email or WhatsApp after dispatch.

Customers can track their shipment using the provided tracking link.

Delivery Issues

Please ensure your shipping address and contact details are correct.

Narrus is not responsible for delays caused by incorrect address details provided by customers.

If delivery fails due to customer unavailability or incorrect information, re-shipping charges may apply.

Damaged or Missing Packages

If your package arrives damaged or items are missing:

Provide photos/videos of the package and product for verification.

For shipping-related queries:

📧 Email: contactnarrus@gmail.com

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